Shipping policy
Shipping Policy
At idncig.com, we're dedicated to delivering your orders timely & efficiently. This policy covers key delivery details.
Order Processing
Orders are processed in 3 - 5 business days. During peak seasons (holidays, promos), delays may happen. We'll keep you updated.
Standard Shipping
Time: 15 - 25 business days after processing
Areas: Most global regions (remote areas may have alternatives)
Costs
Calculated by order weight, method, and destination. View estimates at checkout. Watch for free - shipping promos on our site & newsletter.
Tracking
A tracking number is sent via email upon shipment. Track on the carrier's site.
Customs & Duties (Int'l)
You're responsible for any customs fees in the destination country. Check local rules in advance. We're not liable for delays or extra costs from customs.
Return Shipping
For returns per our policy, we may provide a label. Package items well. If you use your own shipping, you cover costs & risks.
Have questions? Contact us anytime.